About Us
What We Do
The national policy for strengthening commissioning and securing the best provision of services outlined in ’Commissioning a Patient lead NHS is still ongoing. This presented Liverpool PCT with the opportunity to develop Provider Services as an autonomous entity.
Liverpool Provider Services has functioned independently from the commissioning side of Liverpool PCT and operated an autonomous period of operation (APrO) since June 2008.
Liverpool Provider Services employs over 2300 staff (1936 whole time equivalents) and has an annual budget of approximately £90 million. It delivers a wide range of services from a variety of settings. A number of these services are provided out-of-hours, including the in-patient intermediate care at Kent Lodge, Emergency Response Team and the District Nursing Services which all operate 24 hours, seven days a week.
Provider Services delivers services across a wide spectrum of community services including District Nursing, Children’s services, Dental, Specialist Nursing, Sexual Health and Therapies.
Where do we provide our services?
Liverpool Primary Care Trust provides and commissions services for almost 482,000 people, of which around 10% are residents from neighbouring local authorities.
Mission Statement
For Patients. For Communities. For Better Health.
Vision
We will excel in the delivery of health care, treatment and advice to people in their homes and communities.
By providing high quality care that is responsive to patients needs, delivered by a skilled, competent and innovative workforce. To increase our market share as a recognised Gold Standard provider that reduces health inequalities and ill health.
Values
Care, Community, Collaboration, Commitment, Courage.
Strategic Objectives
- To provide high quality, cost effective patient care that is valued by patients, carers, commissioners, partners and the wider population
- To understand and respond to the needs and requirements of communities and key partners by developing effective collaborative relationships in order to deliver the right services
- To attract and retain a high quality diverse workforce with the right skills and competencies to maintain the organisation’s success
- To increase our market share by being the provider of choice for both established community and primary based health services and developing innovative and specialist community services
- To operate at the highest level of governance and compliance to deliver Gold Standard Care
- To support commissioners in reducing health inequalities and improving health by developing as a public health organisation
- To release the potential, talent and innovation of staff to deliver high quality personalised care funds, improve the environment and health and wellbeing of staff local economy and act as a good corporate citizen to make the best use of public and the population
- To play a full and active part in the funds, improve the environment and health and wellbeing of staff local economy and act as a good corporate citizen to make the best use of public and the population
Workforce
We recognise the crucial importance of workforce to our future success and the successful regeneration of Liverpool. Provider Services will use its position and influence to provide strategic leadership across the Liverpool Health Economy, working with providers and others to support actively and shape the development of the local workforce.
Equality and Diversity
Equality and Diversity for Liverpool Provider Services is about promoting health equalities for all groups and communities in the city by identifying and overcoming barriers to access and inclusion across the range of health services and practices. For our communities, this means a service that is fair, flexible, engaged and responsive to cultural, physical or social difference. For our staff, this means fair and equal access to employment opportunities and the fostering of a respectful working environment. Investing in the NHS workforce allows us to deliver a better service and improve patient care in the NHS. Equality is about creating a fairer society in which everyone has the opportunity to fulfil their potential and diversity is about recognising and valuing difference in its broadest sense.
Our vision is to be a champion and leader in promoting diversity, managing diversity and challenging discrimination. Diversity implies that we acknowledge people's differences whether they are visible or non-visible and attempt to promote the differences in a positive way. We have adopted a social model of disability, which is preferred by disabled people. Liverpool Provider Services has signed up to the following employment accreditations; Age Positive, Mindful Employer, Stonewall, and Two Ticks (Positive about Disabled People). More information on this can be found on our website www.liverpoolpctnhs.co.uk.
Organisational Structure and Management
To view the Liverpool Provider Services Organisational Chart please click on the link below:
Liverpool Provider Services Organisational Chart
For further information about working for Liverpool PCT - Provider Services, please download the full information pack below:
Liverpool PCT Information Pack (PDF: 191kb)
