The Role
Post: Corporate Credit Manager
Department: Finance
Primary Job Function
The post holder will give professional advice and guidance
across the council, on all credit / debt related issues
and provide leadership to all accounts receivable teams
in liaison with local management. The post holder will be
responsible for the advancement of council-wide credit control
procedures and systems.
Reports To: Assistant Director Operations
PRINCIPAL ACCOUNTABILITIES:
Corporate Leadership
Foster good relations with
senior officers of this and other councils with a view to
improving overall debt performance.
Ensure the corporate credit
function is fully skilled and 'fit for purpose'
Advise departments on most
appropriate credit arrangements for different sectors
Lead on Council Wide Debt
Forum ensuring Debt Management Packs reviewed; and consolidated
debtors reports prepared and discussed
Review, monitor and comment
on council wide compliance with Debt Strategy and Credit
and Collections procedures and legislation
In consultation with relevant
Credit Managers/designated Heads of Credit Control and Line
Management review debt collection activity and ensure that
realistic collection targets are set and attained
Policies/Procedures
Provide assistance and advice
on all credit control / management related procedural issues
across the council
Review and monitor debt management
procedures council wide
Review and monitor third party
debt collection procedures council wide
Review and establish good information
technology/accounts receivable systems across all credit and
collection procedures to ensure robust corporate information
Devise, implement, review and recommend Best Value practices
in the management of the council's debts
People Management
Management of staff consisting
of the core Central Income team as well as interim credit
managers and ongoing temporary debt recovery project members.
Carry out joint annual reviews
and appraisals with Heads of Finance for all service based
Credit Management functions ensuring agreed service outcomes
and outputs and personal appraisal targets are achieved.
To use and assist others in
the use of information technology systems to carry out duties
in the most efficient and effective manner.
To arrange and provide education
courses/ training and constructively take part in meetings,
supervision, seminars and other events designed to improve
communication and assist with the effective development of
all levels of staff involved in credit control.
General Requirements
The post holder is expected
to be committed to the Council's core values of public service,
quality, equality and empowerment and to demonstrate this
commitment in the way they carry out their duties.
Ensure all the services within
the area(s) of responsibility are provided in accordance with
the Council's commitment to high quality service provision
to users
Ensure that duties are undertaken
with due regard and compliance with the Data Protection Act
and other legislation.
Carry out duties and responsibilities
in accordance with the Council's Health and Safety Policy
and relevant Health and Safety legislation.
At all times carrying out responsibilities/duties within
the framework of the Council's Dignity for all Policy. (Equal
Opportunities Policy).
The Person
The person specification is a picture of skills, knowledge and
experience required to carry out the job. It has been used to
draw up the advert and will also be used in the short-listing
and interview process for this post.
You should demonstrate on your application form and covering
letter how you meet the following essential criteria.
Service Area: Finance
REQUIREMENTS:
Education and Experience:
ICM qualified or equivalent
Experience in managing a successful credit control function
in a large, complex organisation
Knowledge, Skills and Ability
