Our Vision
Your home. Our business. Stronger together.
Our VISION is to:
Provide strong communities, excellent services and decent homes.
Our MISSION is to:
Be the provider of choice for all tenants and leaseholders in the Borough of Hammersmith and Fulham.
Our business OBJECTIVES are:
- To put residents first.
- To provide decent homes.
- To have pride in our estates.
- To provide quality housing services.
- To give value for money.
- To promote diversity and financial inclusion.
- To develop safe and sustainable communities.
Our VALUES are:
LEARNING
- Learning new ways and learning from mistakes.
- Embracing change and moving with the times.
EXCELLENCE
- Putting residents first.
- Committing to excellent performance.
- Going the extra mile.
- Celebrating success and recognising excellence.
ACCOUNTABLE
- Taking ownership and responsibility.
- Finding a way to get things done.
- Treating everyone with respect.
POSITIVE
- Showing a ‘can and will do’ attitude.
- Taking pride in our performance.
- Seeing challenges as opportunities.
