Vision, mission and values
Our vision: Delivering quality and excellence for all
Our mission: Providing high quality housing services with a social conscience
Our values: The basis on which Trust works and the foundations upon which our employees are assessed in terms of how they deliver services to our customers. These are grouped under two main headings of Our Customers and Our People. We will:
Our Customers
- Ensure equality of access and opportunity across all we do
- Deliver value for money through a business culture
- Care for our environment
- Invest in and build communities
- Embrace challenge and strive for excellence
- Value the importance of community networks
- Take ownership and responsibility
Our People
- Value people & diversity through understanding and demonstrate through action
- Listen and involve
- Ensure respect for all
- Act with honesty, trust and openness
- Have fun and enjoy our work
