| In addition to
operating an extensive range of services including
buses, trains, commuter coaches and water buses,
we have a vehicle rental business in the UK
and are engaged in bus and coach distribution.
Arriva is one of the UK's
largest bus operators, with over 6,000 vehicles
serving customers in the North East, North West
and South East of England, Yorkshire, the Midlands,
Wales and Scotland.
The Group is the largest bus
operator in London, where we run over 1,400
buses under contract to Transport for London.
We also operate The Original Tour - www.theoriginaltour.com
We operate Arriva Trains Wales/Trenau
Arriva Cymru, a 15-year integrated rail franchise
which provides interurban, rural and commuter
passenger rail services throughout Wales and
the border counties.
With some 6,000 vehicles and
over 13,000 employees in mainland Europe, we
provide an extensive range of services including
buses, trains, commuter coaches, taxis, water
buses and fully accessible demand responsive
vehicles.
We now operate passenger services
in seven mainland European countries - Denmark,
Germany, Italy, the Netherlands, Portugal, Spain
and Sweden - in addition to the UK.
Our Vehicle Rental business
operates from 34 locations across the UK and
provides around 12,000 cars and light commercial
vehicles for short and long-term hire for private
and public sectors.
Arriva Bus & Coach distributes
both new and good quality used buses and coaches
for operations throughout the UK.
Our people are our strength
Central to the success
of Arriva is its people. Our employees play a
huge role in making sure we deliver the best possible
service for our customers.
Our Values
We operate by a set of values
and ethics that fully support our vision. They
include:
- putting the safety of our employees and
customers first
- having respect for both individuals and
the diverse communities we serve, supported
by a culture of integrity and honesty
- managing the environmental impact of our
operations and encouraging the sustainable
development of public transport
- recognising that working together and maintaining
strong local relationships are fundamental
to the delivery of high quality services
- anticipating change and identifying better
ways to meet our customers' needs
- maintaining a strong commercial focus that
delivers long-term value for all our stakeholders.
About Transcare
Transcare Solutions Ltd is
the in-house claims handling organisation of
Arriva plc. Arriva is one of
the largest transport services organisations
in Europe, employing over 30,000 people and
delivering more than one billion passenger journeys
across eight European countries every year.
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